Our commitment to privacy
Kodak, we are committed to protecting your privacy online. In this
notice, "Kodak" refers to Eastman Kodak Company and Kodak Imaging
Network, Inc. Our pledge is to safeguard any personal information that
you provide us, and to make every reasonable effort to use this
information only as you choose. We at Kodak are taking a leadership
role in assisting our customers and other businesses in understanding
the importance of using your personal information appropriately.
Eastman Kodak Company is a member of the Direct Marketing Association's Safe Harbor Program. We are proud to display the DMA logo.
As an active member of the Direct Marketing Association,
we are showing our commitment to making the Internet a safe and secure
place for you to transact online. Kodak is also a participant in the Safe Harbor program between the US and the European Union.
Scope of This Notice
The goal of this Privacy Notice is to advise you of the online
privacy practices of kodakpulse.com. The Privacy Notice also describes
the choices you have about the information collected on this site and
how it is used. For information about other offline data collections,
use the contact information noted below.
- If you indicate your residence
is outside the U.S., you may be offered a privacy notice that is
specific to your country of residence. In such case, Kodak is operating
this site for itself as well as a service provider for its global
Your Personal Information
Kodak's primary goals in collecting personal information about you
are, first, to give you a meaningful, enjoyable, and personalized
website experience and, second, to facilitate the development of new
products and services relevant to consumers like you. Personal
information also allows us to provide better service to you by
tailoring our communications to match your interests- deliver more of
what you want and less of what you don't want.
Here are the types of information we gather.
Information You Explicitly Provide:
order to establish your account and register product, you will be asked
to provide certain personally identifiable information to us such as
your name and email address. You can choose not to provide this
information but then you will not be able to participate in some of our
services. In order to have content sent to your KODAK PULSE Digital Frame
we retain thumbnail resolutions of picture assets uploaded from your
personal computer and emailed to you by persons you invited to do so. We
also retain Uniform Resource Locators (URLs) for picture assets fetched
by the KODAK PULSE Digital Frame from third party websites such as FACEBOOK.
Information We Automatically Collect:
ensure the integrity of our site and to customize portions of the site
Cookies: Cookies are small pieces of
information stored by your browser on your computer's hard drive, at a
web site's request. Kodak cookies do not contain any personal
information, but are used primarily as follows:
keep track of temporary information. For example, cookies allow us to
keep track of the pictures you have on your Digital Picture Frame;
- to remember you when you login;
- to remember your country and language preferences;
- to collect and record information about what you viewed on our Web site;
use these scripts to collect non-personal data on the usage of our site
including but not limited to the date and time of the visit, the pages
visited, the referring web page, the type of browser (e.g., Internet
Explorer, Firefox), the type of operating system (e.g., Windows, Linux,
or Mac), and the domain name of the visitor's Internet service provider
(e.g., AOL). This information is collected about thousands of site
visits and analyzed as a whole. This information is useful in, for
example, tracking the performance of our site and to determine where to
make future improvements.
IP Address: We
analyze IP addresses in the aggregate for system administration
purposes and to gather broad demographic information. We do not link IP
addresses to your computer's User ID.
Using your Information
Kodak only uses your personal information to conduct business with you. Some examples include:
- creating and maintaining accounts
- answering your email
- communicating with you
- sending friends, families and colleagues information on your behalf
- registering products
- when providing service and support
We also use this personal information to provide you with
information related to your account, the products or services you
purchased from us, to better understand your needs and interests, to
improve our service and to personalize communications and your web
Does kodakpulse.com Share Your Information?
Your personally identifiable information will not be rented or sold to
any third party. Kodak may share your personal information as follows:
- Companies who work on our behalf: We
contract with other companies to perform business support functions on
our behalf, which may involve limited access to your personal
information. We require these companies to use the information only to
provide the contracted services; they are prohibited from transferring
the information to another party except as needed to provide those
services. Some examples of these business support functions include
order fulfillment, coupon fulfillment, award and rebate fulfillments,
customer survey execution; and information systems management. We also
may make aggregate non-personal information available to select service
- Subsidiaries, parent corporations and joint ventures:
A subsidiary or a joint venture is an organization in which Eastman
Kodak Company ("EKC") owns at least a 50% interest. EKC is the "parent
corporation" to each of its subsidiaries. We may share your
information with an EKC subsidiary or joint venture partner, with the
requirement that they not transfer your information to another party
for marketing purposes, or use your information contrary to your
expressed choices. Similarly, if an EKC subsidiary or joint venture
shares your information with us, we will not transfer your information
to another party for marketing purposes or use your information
contrary to your expressed choices.
- Co-branded and Partner Pages:
Kodak may share information with partner companies who jointly present
special offers or promotions on co-branded pages within our site. You
will be notified of this sharing when you are asked to furnish personal
data on such a page. The partner's use of any information you submit
will be governed by the partner's own privacy notice, which you can
review before submitting your information.
- Business Transfers:
Kodak reserves the right to transfer your personal information in
connection with the sale or transfer of all or a portion of our
business or assets. If the business is sold or transferred, Kodak will
give you an opportunity to tell us not to transfer your personal
information. In some cases, this may mean that the new organization
will not be able to continue providing to you the services or products
that Kodak provided.
- Law Enforcement: Kodak may
disclose personal information to third parties without your consent for
any of the following reasons: to comply with any law, regulation or
court order, to cooperate with Government investigations, to help
prevent fraud or to enforce or protect the rights of Kodak or its
- With Your Consent: In all other
cases, Kodak will obtain your express consent before sharing your
information with third parties. For example, Kodak may conduct a joint
offer or contest with a third party and you will be asked whether your
personal information should be shared with that third party.
Your Affirmative Choice to Share Frames
- If you invite visitors to send
via email or upload directly photos to a Frame, Kodak will send an
email to your list of invitees containing the URL to your Frame. Please
note that your invitees can then forward the email containing the URL
to other parties, if they choose. We will not disclose the addresses
you provide to any third party except for companies who work on our
behalf, as described above.
Your Choices about Receiving Email
Kodak may send you email about your account and in response to your
questions. Kodak and its subsidiaries may also send you email with
information and/or special offers about products and services that may
be of interest to you, unless you indicate you do not want to receive
We will give you an opportunity to let us know your preference
regarding the receiving of promotional email when you create your
account or when we send you email. If you choose not to accept this
promotional email, you may not receive special offers that may be of
value to you. This option applies to promotional email only, as we may
find it necessary to send you email relating to the products you have
purchased or registered, your account or your order(s).
Promotional email that you receive from Kodak will tell you how to
decline receiving future promotional email. For additional information
about declining email from Kodak, Click here.
Protecting Your Information
Kodak implements a variety of administrative, managerial, and
technical security measures to help protect your personal information.
Kodak has Internal Control Standards which relate specifically to the
handling of personal information. These include certain controls to
help safeguard the information we collect online.
Kodak employees are trained to understand and comply with these
controls and we communicate our Privacy Notice, practices and
guidelines to our employees. However, while we strive to protect your
personal information, you must also take steps to protect your
information. We urge you to take every precaution to protect your
personal information while you are on the Internet.
Some of our sites may enable you to participate in public services
such as discussion boards, chats, and live events. Please use
discretion when posting personal information about yourself when using
these services. Be aware that when you disclose personal information at
these sites, such as your name, member name, email address, etc., the
information may be collected and used by others to send unsolicited
email. The services are open to the public, and what you post there can
be seen by anyone and is not protected. Kodak cannot control the
comments that you may receive while you participate in these services.
You may find other people's comments to be offensive, harmful or
Protecting the online privacy of children is especially important,
and those under the age of 13 are protected by federal law. For that
reason, Kodak does not knowingly permit children under the age of 13 to
become registered members of our sites, or to buy goods and services on
our sites, without verifiable parental consent. Kodak does not
knowingly collect or solicit personal information about children under
13, except with their parent's express consent.
If we ever include children under the age of 13 as part of our
intended site audience, those specific web pages will, in accordance
with the provisions of the Children's Online Privacy Protection Act
(COPPA), be clearly identified and provide an explicit privacy notice;
and we will provide processes to obtain parental approval, provide
access to information and allow parents to request removal of their
children's personal information.
Kodak encourages parents and guardians to spend time with their
children online and to participate in their interactive activities and
Some Kodak Web sites contain links to and from other Web sites and
Kodak is not responsible for the privacy practices of those Web sites.
Kodak encourages you to ascertain the privacy practices of those Web
Keeping Your Information Accurate
If you are a registered member of kodakpulse.com you can review and
update your member profile using your email address and password. You
also have the option of sending an email to the address noted in the
"How to Reach Us" section below to request a change to your information
or a copy of the personal information we have collected about you
online. There may be a nominal charge for information requested. We
will make every reasonable effort to make sure your requests are met.
To protect your privacy, proof of identity is required.
Related Policies with kodakpulse.com Web Sites and Services
If you have not already done so, use the links provided below to
review other policies that govern your use of the on-line web site and
How to Reach Us
If you have questions or concerns about your privacy when using a Kodak Web site, please contact us by email: firstname.lastname@example.org or by mail at:
Eastman Kodak Company
343 State Street
Rochester, NY 14650-0218
Kodak's Online Privacy Office will work with you to resolve any concerns you have about this Notice.
Kodak also participates in the Direct Marketing Association Safe
Harbor Program. Further information about their program is available at
http://www.the-dma.org/safeharbor/consumers.shtml. In addition, consumers may register and/or otherwise contact the DMA Safe Harbor Line as follows:
Changes to this Privacy Notice
Kodak reserves the right to modify this Privacy Notice from time to
time, by posting a prominent announcement on this page or, in the event
of a material change, by notifying by email all customers whose
personal information we have retained.
This Privacy Notice was last amended on March 17, 2010